Shipping policy

Shipping destinations and rates

We ship to eligible addresses in the United States. Available shipping options and rates are displayed at checkout after you enter your shipping address.

Estimated delivery

Estimated delivery is 7 to 12 [business or calendar] days from [order placement or shipment].

Order processing: [State the time before dispatch and whether that time is included in the delivery estimate above.]

Tracking and delivery issues

If tracking is available, we will send it to the email address used to place your order. If your package is delayed, missing, or marked delivered but you cannot locate it, email support@hollowssocks.com with your order number so we can investigate.

Shipping delays

If we cannot ship within the stated shipping time, we will notify you and offer the option to accept a revised shipping schedule or cancel for a prompt refund of the amount paid for unshipped items, as required by applicable law.

Address changes

For a shipping address correction, email support@hollowssocks.com as soon as possible. Whether we can make the change depends on the status of your order.