30-day return window

You may request a return within 30 days of your purchase date for eligible items purchased at gethollow.co.

Return eligibility

• Item condition: [State whether items may be tried on, worn, or washed, and whether original packaging is required.]
• Proof of purchase: [State what proof you accept and how requests without a receipt are handled.]
• Sale items and promotions: [State whether discounted, final-sale, and promotional items are eligible and how bundle refunds are calculated.]

How to request a return

Email support@gethollow.co with your order number, the items you want to return, and the reason for the request. We will provide the return address and shipping instructions for eligible returns.

Return shipping and fees

• Return shipping: [State who pays and how any label charge is calculated or deducted.]
• Original shipping charges: [State when they are refundable.]
• Restocking or other return fees: [State the amount or percentage of each fee, or state that there are none.]

Refunds

Approved refunds are issued [state the refund method]. We process approved refunds within [number] [business or calendar] days after [state when the processing period begins], subject to applicable law.

Damaged, defective, or incorrect items

If your order arrives damaged, defective, or incorrect, email support@gethollow.co with your order number and a description of the issue. We will review the issue and explain the available remedies. This policy does not limit rights or remedies available under applicable law.

You may request a written copy of this policy by emailing support@gethollow.co.